False Advertising
Unhappy sleeper
7/3/2026
We purchased this product during a $300 visa gift card promotion. I also seen that the company was running another promotion regarding up to $300 in accessories. We did not receive the gift card due to the fact that I selected the other promotion. Unless you read the fine print, it does not notify you that offers cannot be stacked together. I did not even use the full $300 in accessories because the company was out of all of the size sheets that were listed. I feel that if you purchase over $5k in product from a company that customer service should be more understanding and accommodating to their customer base. We will not be recommending this company to anyone in the future.
Originally posted on TempurPedic.com
No, I do not recommend this product
I'm in LOVE❗️
Slumber perfect
6/30/2026
What's not to love. This fabulous experience with my TEMPUR-Ergo Smart Base is even so much more than I expected. When I snore the head raises a few degrees. When the dog snores it raises a few degrees! It's a win- win in every single aspect of this remarkable intelligent frame. Anne
!
Originally posted on TempurPedic.com
Yes, I recommend this product
Heaven!
Caassie3
6/27/2026
The adjustable base completely transformed my sleep experience. Being able to elevate my legs, adjust my position, and use the vibration feature has made it so much easier to relax, reduce back discomfort, and fall asleep comfortably. It's the feature I use every single night, and it has genuinely improved how rested I feel.
I paired it with a new Tempur-Pedic mattress to replace my 15-year-old Cloud Lux model, which had become too soft after a back injury. The medium firmness provides the support I need, but the real difference-maker has been the base working in combination with it.
I also added a cooling gel mattress pad, which helps a lot with occasional nighttime hot flashes.
I had put off upgrading my sleep setup for years, but the interest-free financing made it possible for me to invest in myself and my health without financial stress. I was also able to get the sales tax refunded with a prescription from my doctor, which made the purchase even more affordable.
Now my bed has become my favorite place to unwind, especially at night when I can fully adjust it to feel just right. It's made a noticeable difference in my comfort, sleep quality, and overall well-being.
Originally posted on TempurPedic.com
Yes, I recommend this product
Sleepy
Good Sleep
6/26/2026
I am still getting use to all the features of bed. But so far so good.
Originally posted on TempurPedic.com
Yes, I recommend this product
Easy-to-Use Product Providing Great Comfort
Happy Customer
6/25/2026
The Ergo Smart Base is very easy to adjust and has freed us from the necessity of using multiple pillows to prop up our heads and feet or having to prop ourselves up on one side if we wish to read in bed. Note: if you want to program the anti-snore function, you need to do it before placing the mattress down to make it easier to get at the information you need for the programming.
Originally posted on TempurPedic.com
Yes, I recommend this product
disappointing
StainedGlassGirl
6/24/2026
Brand-new beds and bases: the base did not work properly. The vibration feature was erratic; not smooth and consistent. The company sent a new one and it was just as bad, if not worse. Now, I'm waiting for WEEKS for someone to come out and replace the motor on a BRAND-NEW BASE hoping it corrects the problem. I am not optimistic.
Originally posted on TempurPedic.com
No, I do not recommend this product
Yes, I snore
Snorer
6/23/2026
I snore! Each night I start out flat in bed and most mornings I wake up elevated. This helps me sleep better.
Originally posted on TempurPedic.com
Yes, I recommend this product
Durable
Mountain Lady
6/2/2026
This base is an awesome product. It is well built and love the lights on it. We enjoy the lumbar support, and massage is awesome. Love the way this frame supports my mattress and all its functions.
Originally posted on TempurPedic.com
Yes, I recommend this product
Good quality
Jimbob
6/1/2026
Execlent
Originally posted on TempurPedic.com
Yes, I recommend this product
Snoring Adjust is completely False Advertising!
Still Snoring
5/20/2026
I like the way the bed frame adjusts. Endless options! But if you are purchasing this upgraded base because of its claims that it adjusts so you snore less, don't believe it!! The frame will adjust 1 time at night, at the same time every night, weather you are snoring or not. Thanks to my phone sleep tracker for monitoring this for me.
Originally posted on TempurPedic.com
No, I do not recommend this product
works great.
Arcticwynd
5/1/2026
a very useful feature with customizable reclining features as well as nightlight and sleep tracker. There's also a massage feature which I have yet to try.
Originally posted on TempurPedic.com
Yes, I recommend this product
Awesome purchase
Happy Campers!
4/20/2026
The purchase of the mattress set and the adjustable frame was some of the BEST money we've ever spent!
Originally posted on TempurPedic.com
Yes, I recommend this product
I can sleep!
Bed sleeping at last
4/20/2026
As an aging female with spinal stenosis, sleeping in my normal bed was impossible due to ongoing sciatica. I was spending my nights in a recliner with a hot pad. Now I get into the flat bed, grab my remote, and start the process of moving both head and foot mattress areas up. With my legs slung over a small wedge, I fall asleep deeply. I have been a side sleeper and have struggled to change my position and sleep more than two to four hours without having to flatten the bed, get up, and move a little before returning for another two to four of sleep. I am convinced that this base has restored my ability to sleep in a bed. Problem though: how can I possibly find such accomodations as a movable base when I visit family out of town? That is my next project!!
Originally posted on TempurPedic.com
Yes, I recommend this product
Great adjustments
Sleeping Commenter
4/17/2026
Features are nice and remote is good.
Originally posted on TempurPedic.com
Yes, I recommend this product
better than I expected
no-aches
4/9/2026
I wanted the new mattress but wasn't sure about an adjustable base. I am glad I got the base, it has made a difference in how my back feels when I wake up. much better!
Originally posted on TempurPedic.com
Yes, I recommend this product
Love the versatility!
Sleep master
4/8/2026
We almost didn't purchase the Smart Base but after having it for several months now, we wouldn't want to be without it! It is incredibly versatile in the many settings and message modes. We absolutely love it!
Originally posted on TempurPedic.com
Yes, I recommend this product
High quality very nice features
Sleepin better
4/1/2026
Sleep tracker is awesome and very informative
Originally posted on TempurPedic.com
Yes, I recommend this product
Informative
Sleeping better
3/29/2026
I've learned a lot about my sleep patterns using this and feel that I'm honestly improving my sleep.
Originally posted on TempurPedic.com
Yes, I recommend this product
Awesome base!
Sleeping well
3/16/2026
The base is so easy to operate and offers many variations of comfortable positions. Works great with the Tempurpedic mattress we bought too!!
Originally posted on TempurPedic.com
Yes, I recommend this product
Investment For A Better Night's Sleep...
VJ
3/16/2026
The jury is still out on this adjustable frame. I bought it to help with my sleep apnea and adjust to my snoring. It is definitely going to take time to get used as it automatically raises the top of the bed frame on the Smart Snore Position. I am hoping it will help minimize my snoring and lead to more peaceful sleep.
Originally posted on TempurPedic.com
Yes, I recommend this product
AI information helping our health
AI from our bed. It's great!
3/13/2026
The AI report each day has helped us change our sleep habits and even my husband's blood pressure medicine. Our scores for sleeping are going higher and higher. The bed even sends us a text when we stay up too late.
Originally posted on TempurPedic.com
Yes, I recommend this product
Everything you could ask for!
Mitch
3/13/2026
Magnificent design, quality and features. 10 stars including delivery. Highly recommend!
Originally posted on TempurPedic.com
Yes, I recommend this product
Still experimenting with settings
Eeclaire2
3/1/2026
We purchased the split king (2-separate) medium hybrid mattresses and split king smart bases. We are still experimenting with the adjustable settings to find the best position for each of us. Changing the base settings is easy enough but more awkward than anticipated to change positions in the middle of the night. The anti-snore base setting does work and automatically raises the head area of the mattress when it detects snoring. However, when I wake up, I find that I have slid down on the mattress during the night so my head is in a lower position, so when that happens not sure it helps reduce snoring. I do like seeing my "sleep report" in the morning to review how I supposedly slept. Not yet sure if the cost/benefit is worth it.
Originally posted on TempurPedic.com
Yes, I recommend this product
Quality
CODY
2/24/2026
After sleeping on my new Tempur‑Ergo Smart Base paired with the ProAdapt Medium Hybrid King Mattress, my back pain has completely disappeared. I noticed the difference immediately. The mattress has the perfect balance of support and comfort, and the adjustable base lets me fine‑tune my sleep position for maximum relief.
I've tried several mattresses over the years, but nothing has compared to this combination. I'm waking up feeling rested, supported, and pain‑free for the first time in a long time. If you struggle with back issues or just want a dramatically better night's sleep, this setup is worth every penny. Highly recommend!
Originally posted on TempurPedic.com
Yes, I recommend this product
Great Smart Base
MDM
2/21/2026
I like everything about it, but my wife had me turn off the snore response because she can't sleep with her head elevated too high, I, on the other hand, love it.
Originally posted on TempurPedic.com
Yes, I recommend this product
Good Quality and Comfortable product
Smart Sleeper
2/17/2026
Amazing sleeping experience especially the zero gravity mode.
Originally posted on TempurPedic.com
Yes, I recommend this product
We love this!
KB
2/7/2026
We have had the best night's sleep since getting this split California King. We each can have our own elevation and sleep exactly how we want to but still be there next to each other.
Originally posted on TempurPedic.com
Yes, I recommend this product
Great choice
Pleased Customer
2/6/2026
One light was out when it arrived. I reported and no questions asked they sent someone to repair. Great massage, love the under bed lighting, there is nothing that we do not like.
Originally posted on TempurPedic.com
Yes, I recommend this product
Walking without pain
Sasquatch
2/1/2026
I recently had a total knee replacement which I had delayed for 10 years, the result was an highly irregular gate. Due to the overcompensation for the knee my body over the years became painful to the point that sleeping caused hip, shoulder, and back pain. I could not walk in the mornings and my posture was poor to say the least.
After struggling with this constant pain I decided to switch to a new bed, that was adjustable and would cradle my body. The Tempur Ergo smart base was the ticket with a Tempurpedic Luxe mattress. It adjusts to completely relieve all my pain and I genuinely wake up refreshed and able to stand up straight and walk normal again. Having the Tempur Ergo Smart base has been a life changer.
Originally posted on TempurPedic.com
Yes, I recommend this product
customer service help
LDS
1/30/2026
I called the help line about registering my base and a question about expected warrantee question. Kaeleena helped me and was beyond great to work with. very happy.
Originally posted on TempurPedic.com
Yes, I recommend this product
Amazing
Diego
1/29/2026
We are beyond impressed with our new Tempur adjustable bed! From the very first night, the comfort was unreal-perfect support, zero pressure points, and the smooth adjustability takes relaxation to a whole new level. The zero-gravity position is a total game changer for sleep, reading, and just unwinding after a long day. It's quiet, solid, and feels truly luxurious. We're sleeping better, waking up refreshed, and wondering why we didn't do this sooner. Hands down one of the best investments we've made for our comfort and health!
Originally posted on TempurPedic.com
Yes, I recommend this product
Great product, extremely comfortable
Happy Sleeper
1/21/2026
The best sleep ever
Originally posted on TempurPedic.com
Yes, I recommend this product
Run, don't walk to buy one of these!`
Jaimers
1/20/2026
We bought two twinXL's that sync together with our new king mattress (other brand). The mattress is unbelievably comfortable, but my wife and I both agree the biggest improvement to our new sleep system was these bases. We love the adjustment, we have it setup for watching TV for an hour before bed, and then press a button and go to your custom sleep position 9feet and head slightly raised). We all spend a quarter of our lives in bed, why not spend a little extra and make it worth your while! It actually adjusts if you snore, gives you a daily sleep score, cell phone can be the remote and the AI is helping us learn about how important a consistent sleep schedule is. I used to sleep with four pillows, now I sleep with one. Love the bases..
Originally posted on TempurPedic.com
Yes, I recommend this product
Smart, Slim & Easy, One size fits all Remote Controls
Dream Seeker
1/14/2026
I'm hooked, best sleep positions ever!! My remote sleeps right next to me.
Originally posted on TempurPedic.com
Yes, I recommend this product
Helps Siatica Pain & Mobility When Waking Up
Satisfied Beyond Expectations
1/14/2026
I received this bed on December 15, 2025. It is the first time I have a had an adjustable base. It is well worth having all of the features. Having my legs elevated while I sleep seems to decrease my sciatic nerve pain and increase mobility in the morning. What probably helps the most is the lumbar support feature. That was a big surprise to me. It was like a Christmas present. I wish the lumbar support itself had a vibrating feature. The disappointment was that the base did not work when it was delivered. After a couple days, I figured out the remote had a dead battery, and it was not paired with the base as it should have been.
Originally posted on TempurPedic.com
Yes, I recommend this product
Massage is not that much effective
Pradeep
1/6/2026
Product is good but expensive for the price.
Originally posted on TempurPedic.com
No, I do not recommend this product
Very Solid base!
Jeff
1/3/2026
Love this base. Well worth the cost and seems to be constructed well. Would buy again!
Originally posted on TempurPedic.com
Yes, I recommend this product
Tempurpedic matteress and adjustable base
Happy again
1/1/2026
Very first night, I slept 3 full hours with out moving, no need to turn over because of sore hips. Only had to get up once for bathroom issues. Second night I slept 5 hours without moving. No more sore hips or shoulders. Best sleep I've had in years.
Originally posted on TempurPedic.com
Yes, I recommend this product
Huge help after back and shoulder surgery!
Julie Senatore
12/30/2025
I ordered this while recovering from spinal fusion and shoulder surgery. Both of those things make it very hard to get in or out of bed or even just be comfortable. Having this bed definitely changed that and really helped my recovery.
Originally posted on TempurPedic.com
Yes, I recommend this product
Customer experience SUCKS
J
12/28/2025
Purchased a bed base on 12/16, with the website guaranteeing delivery within a week. It's not 12/29 and it hasn't even shipped. Customer service has been pointless as the point to "holiday delays". 0/10 would never order directly through tempurpedic again.
Originally posted on TempurPedic.com
No, I do not recommend this product
Motor powers up and down.
Nervous
12/19/2025
We have owned it for less than 1 month and the motor already needs replacing. I am not trusting or confident that it will last even 1 year. They have shipped us a new motor and are awaiting someone to come and put the new motor in.
Originally posted on TempurPedic.com
No, I do not recommend this product
uncomfortable
Sad sleeper
12/15/2025
What a hard mattress, disappointed
Originally posted on TempurPedic.com
No, I do not recommend this product
Quality product
D
12/15/2025
Working great. Easy to use
Originally posted on TempurPedic.com
Yes, I recommend this product
Ergo smart base
Wonderful choice
12/12/2025
I love the different features especially the zero gravity and sleeper mode
Originally posted on TempurPedic.com
Yes, I recommend this product
Great quality product and staff
John
12/10/2025
Very professional, great product delivered set up my bed.Took my old one away gave me some training.Hopefully it's the last bed I have to buy for a while
Originally posted on TempurPedic.com
Yes, I recommend this product
Love my new Smart Base
Micci
12/5/2025
Well I have been a loyal customer of Tempur-pedic's for about 30 years. I bought a winter home in AZ so I now have five Tempur-pedic matresses and all my children and guests who come to stay with me either in Colorado or Arizona say my beds are more comfortable than any 5-star hotel. So the main reason I got the Smart Base was to help me in making my bed after stripping it weekly in my senior years easier! I now don't have to lift the mattress to do my hospital corners or to put on a fitted sheet. I just raise the top and bottom of the Smart Base and voila, I can make my bed with ease :) I love the lumbar support on my bed and the massages; my dogs freak out at first about the massages but they are now used to it and I think enjoy even more than I do. Thank you Tempur-pedic for always providing quality mattresses, pillows and now a Smart Base!!!!
Originally posted on TempurPedic.com
Yes, I recommend this product
Excellent
Happy
11/28/2025
This product reduced my apnea to light snoring. Worth the expense !
Originally posted on TempurPedic.com
Yes, I recommend this product
Happy
Happy
11/28/2025
This product reduced my apnea to light snoring. Worth the expense !
Originally posted on TempurPedic.com
Yes, I recommend this product
Smart Bedframe
Happy Wife
11/27/2025
To say this base is a game changer is an understatement. This is truly smart and intuitive. So in addition to raising and lowering the head, foot, and lumbar areas how ever you like, this base senses you snoring and automatically adjusts without waking you. It has massage settings, night lights, Wifi connectivity, and USB ports to charge your phone or other devices. You even adjust the height of the base to put things under the bed or make it easier to get in and out of bed. No buyers remorse for us.
Originally posted on TempurPedic.com
Yes, I recommend this product
Very unfair customer service. Not given extended warranty.
Milinda
11/10/2025
Very unfair customer service. Not given extended warranty. Initially said they would provide extended warranty after explaining full details and after we bought it and brought home, not giving warranty
Originally posted on TempurPedic.com
No, I do not recommend this product
